FAQ
The purpose of this area is to setup your mobile application for Prestashop.
The application will be compiled manually by our mobile developers in max. 3 business days. Usually, the application is fully compiled in couple hours once the request is being sent to our developing center.
  1. Creating Apple & Android publisher accounts, meaning Apple Developer Account rolled under the Apple Developer Program for an annual fee of 99$ and Android Google Play Developer Account for a sign in fee of 35$.
  2. Creating & managing Apple & Android Certificates, distribution certificates for AppStore and apk signing certificates for Google Play.
  3. Packaging and versioning the bundled App before uploading it to their dedicated stores.
  4. Filling out App Profile Page on store with screenshots, supported devices, details about the functionality, links and ratings.
Improvements on the code can be made by downloading the source code (we provide 100% source code of the mobile application) or can be ordered and developed by us on a custom pricing.
The cost of the full source code (both platforms Android and iOS) is 1000 Euro and you can issue payment by using Paypal.
The sync is done at first launch and it is stored locally inside the App, the views are populated with data prior to their access. The app syncs only images through links once you’re on that view.
The sync is done at first launch and it is stored locally inside the App, the views are populated with data prior to their access. The app syncs only images through links once you’re on that view.
It supports the future implementation of such a system, it was talked upon, but at the moment, the application does not contain this system.
The application does not support multi-store it only has access to 1 store at the moment. This can be changed in a future update with a previous selection of which store the user wants to access prior to the actual workflow that begins with the Homepage.
The payment method can be implemented separately, it has a separate cost, depending on your payment gateways implemented on your store.
No discounts apply at the displayed price.
For the moment we can offer support only in English.
For the moment, it seems Prestashop does not include a system for sales agents to have clients assigned only for them. You can add sales agents inside the platform but they will manage all clients.
The mobile application purpose is to target directly clients allowing them to order etc. There is no module inside the mobile application specifically for sales agents, only clients.
Of course, this was the entire purpose of the mobile application, to allow a store to target the clients of the website directly by following them using more than a site.
We have included the possibility to order by invoice but if needed, we can extend the feature to include payment by credit card. Usually this is a custom development, because it is related to the payment gateway you want to use and their terms.

Because MobileBuilder is now yet hosted on Google Play Store, before you can install it you need to enable "Unknown Sources".

The exact names of the settings entries listed below may vary slightly from device to device, but the overall process should be very similar.


1. Find your phone's main settings menu, then look for an entry titled either "Security" or "Lock screen and security".


2. From this menu, simply tick the box or toggle the switch next to the "Unknown sources" entry.


3. Press "OK" on the popup


For Android Oreo (8) Google has removed that Unknown Sources switch and turned it into an “Install unknown apps” permission.